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Solution Investigation
Identify Root Causes. Implement Effective Remedies. Protect Long-Term Value.
When persistent issues emerge in a property—such as recurring water leaks, cracks, HVAC failure, or mold growth—it’s not enough to just treat the symptoms. At Snag Property, our Solution Investigation service is designed to uncover the root cause of complex property problems and provide actionable, long-term solutions.
Whether the issue is structural, mechanical, or related to workmanship or materials, our expert team investigates thoroughly and offers clear recommendations for repair, rectification, or further specialist engagement.
Whether the issue is structural, mechanical, or related to workmanship or materials, our expert team investigates thoroughly and offers clear recommendations for repair, rectification, or further specialist engagement.
What Is Solution Investigation?
Solution Investigation is an in-depth diagnostic assessment carried out when a property exhibits unresolved or recurring issues. Unlike standard snagging or handover inspections, this service focuses specifically on identifying why an issue is happening, not just what the issue is.
Typical problems we investigate include:
- Repeated water ingress or ceiling leaks
- Persistent HVAC or ventilation failures
- Plumbing backflow or pressure irregularities
- Mold formation or excessive humidity
- Material degradation or premature failure
Why Choose Snag Property for Solution Investigation?
We bring unmatched technical knowledge and unbiased expertise to every investigation—ensuring you get credible findings and effective solutions.
Specialized Diagnostic Expertise
Our engineers and inspectors are trained to identify the root causes of property issues, not just surface symptoms. We apply scientific analysis, engineering principles, and field-tested knowledge to every case.
Cause-Based Reporting
Our reports don’t just describe what’s wrong—they explain why it happened, with supporting evidence and visual documentation. This gives you (or your contractor) the clarity needed to resolve it properly.
Clear, Actionable Recommendations
We provide practical, prioritized next steps—ranging from targeted repairs to specialist referrals if needed (e.g. structural engineers, HVAC contractors, waterproofing teams).
Independent & Trustworthy
As a neutral third-party firm, our investigations are 100% unbiased. We are not affiliated with any developer or contractor, so your interests always come first.
Homeowners Facing Recurring Property Problems
If your villa, apartment, or townhouse has ongoing water damage, HVAC issues, or structural problems, our team can uncover the root cause and help you fix it correctly—once and for all.
Maintenance & FM Companies
When in-house technicians are unable to solve persistent issues, our external expertise brings clarity and helps prevent repeated, costly patchwork fixes.
Building Owners & Facility Managers
For commercial or multi-unit residential buildings experiencing systemic issues (e.g., pressure drops, insulation failure, mold), we provide the detailed diagnosis and evidence needed to plan repairs or claim warranties.
Government, Municipal, & Public Sector Properties
We help authorities uncover and resolve property faults in civic infrastructure, schools, or public buildings—backed by technical reports suitable for litigation, insurance, or contractor accountability.
What You’ll Receive: Deliverables
When you commission a Solution Investigation from Snag Property, here’s what you can expect:
📄 Diagnostic Inspection Report
A comprehensive report detailing the investigation process, root cause findings, and supporting images/measurements. Includes the timeline of issue development (if traceable), system impact, and professional observations.
📌 Root Cause Analysis Summary
A clear summary explaining why the issue is happening—enabling proper resolution rather than repeated repair attempts.
🛠️ Recommended Rectification Plan
We provide actionable next steps based on findings—these may include repair scope, contractor referrals, or further testing suggestions for complex or hazardous issues.
🔁 Optional Follow-Up Inspection
Once the corrective work is done, we can return for a verification inspection to ensure the problem has been resolved properly and sustainably.
FAQs
Find Out Answers Here
Solution Investigation is a specialized inspection aimed at identifying the root cause of specific issues within a property—such as recurring water leaks, structural cracks, mold formation, or HVAC failures. It goes beyond surface-level defects to offer actionable recommendations for resolution.
You should consider this service when you notice persistent or unexplained problems that regular maintenance hasn’t been able to resolve. It’s especially useful before initiating costly repairs, filing warranty claims, or engaging legal consultants.
Our team uses advanced equipment such as thermal imaging cameras, moisture detectors, laser alignment tools, and boroscopes to examine hidden areas. We also review design drawings, material specifications, and historical repair records to reach a conclusive diagnosis.
Yes. You’ll receive a comprehensive PDF report outlining the cause of the issue, supporting photographic evidence, and practical recommendations for rectification. If needed, we can also coordinate with contractors or specialists for further action.
Absolutely. Our unbiased, third-party investigation report can serve as reliable documentation in legal disputes or when submitting claims under the Defect Liability Period or warranty agreements. We ensure the findings are clearly presented and technically sound.